E-Commerce & Social Media Manager

Contract Role: May 1 – December 31, 2026 (with potential for full-time)
Location: In-person, Dallas, TX (required)

Who We Are

Mended is a social impact, for-profit business producing high-quality block printed textiles made by survivors of modern-day slavery across the globe. Our business is based in Dallas, TX.

Mended’s mission is to provide economic empowerment to survivors through the production of block printed textiles created for the globally conscious customer.

The Need

As Mended continues to grow both digitally and in-person, we are looking for a highly motivated and creative teammate to own and execute our e-commerce and social media strategy.

This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and is excited to both think strategically and execute tactically. This person will lead the creation and growth of Mended’s digital presence while also supporting the operational needs of a growing small business.

This is a full-time, in-person contract role based in Dallas, TX, requiring occasional nights and weekends during peak seasons and markets.

Expectations & Responsibilities

Responsibilities include, but are not limited to:

Social Media Strategy & Execution:

  • Own the full lifecycle of social media: ideation, creation, and execution of content
  • Create and manage content across Instagram, Facebook, and TikTok
  • Grow and engage Mended’s audience across platforms
  • Develop content that communicates Mended’s mission, products, and impact
  • Analyze performance and adjust strategy to improve reach, engagement, and conversion

E-Commerce Management:

  • Manage and optimize Shopify website
  • Improve SEO and overall site performance
  • Support product launches, merchandising, and online storytelling
  • Identify opportunities to increase conversion and customer experience

Retail & Operations Support:

  • Assist in managing the Dallas showroom, ensuring it is welcoming, organized, and on-brand
  • Support shipping and fulfillment of online orders
  • Assist with setup, execution, and teardown of off-site markets and events
  • Represent Mended in a way that reflects our mission and values

Team Contribution:

  • Collaborate closely with the founder and team on marketing, product, and growth initiatives
  • Step into various roles as needed—this is a small business where everyone wears multiple hats

Preferred Experience

  • Proven track record: a portfolio or handles showing beautiful, joyful posts and reels (personal or business) you created end-to-end
  • Comfort with AI-assisted workflows for photo edits and content generation (e.g., background cleanup, backdrop swaps, reel starters)
  • Strong eye for composition, color, and pacing; basic brand consistency instincts
  • Proficiency with common tools (e.g., Instagram/TikTok native editors, CapCut, Canva; bonus: Adobe, Lightroom)
  • Organized, responsive, and reliable—able to hit weekly deadlines
  • Familiarity with Shopify and basic SEO principles
  • Dallas, TX–based (required)

How to Apply

Email mallory@mended.co with:

  1. Your resume
  2. Links to Instagram and/or TikTok handles you fully manage (please note your role)
  3. 2–3 sentences on why this role excites you + your earliest start date

Mended is an equal-opportunity employer. We celebrate diverse perspectives and are committed to an inclusive environment for our team and community.